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CDR Training Support
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This technology isn't like a "normal" reconstruction topic. CDR is a technology that changes from year-to-year as the OEMs release new cars with new capabilities, as the Federal government begins to move toward standardization and regulation and as the CDR program itself changes and adapts to manufacturer and government changes generally. There is no expiration date as such on your certification but much has changed since 2005 and it is your responsibility to keep current. In 2005, we didn't know about pre-crash data stored in the Ford PCMs, for example, we didn't have the 05-07 Crown Vic coverage. Soon, we'll have Chrysler vehicle coverage and then other OEMs after that so really, while we don't have a fixed expiration date on certification, if you haven't been to the class in 2 years (see our web site at www.collisionsafety.net ) where it says "Those who have previously attended a CDR Operator's Certification course prior to January 2006 will NOT have completed the equivalent of the Technician Level course and do not meet the prerequisite for the Data Analyst's Certification course" you're not considered current and have to take the whole series over again to catch up.
So, it's really more a matter of staying current versus catching up. Then, at the end of the day, imagine yourself on the stand where the lawyer asks you "when was your CDR course?" You answer "2005" and he asks "what version of the software was in effect then?" you answer "2.7" so he asks "and the current version is what now?" you say "3.0." Then he asks, "and can you tell me what's changed in the technology or program since your training?"
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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This is one of those questions that doesn't have a simple "yes" or "no" answer. The Navigator doesn't have a currently accessible ACM. There may be data stored in the PCM but, depending on many factors, that data may be lost by now. The list of what can and cannot be done with the vehicle at this point, depending on what's already happend to it and what you intend to attempt to recover not to mention how you intend to recover it is lengthy and is the subject of parts of the Bosch approved CDR Technician course and goes well beyond what space we have available to attempt to explore here.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The Collision Safety Institute (CSI) web site is:
http://www.collisionsafety.net/
The courses are listed at:
http://www.collisionsafety.net/courses.html
The CDR Courses are listed at:
http://www.collisionsafety.net/cdr.html
For those who have completed the current Bosch approved CDR Technician course, there are several courses open.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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As with any Windows based program, if an icon is grayed out, that function is simply not available. As delineated in the Help file, the CSV export function is only currently available for For PCM downloads. Your question doesn't say what "information" you downloaded so I can only guess you're working with something OTHER than a FORD PCM download file. At this time, no other type of file is enabled for the CSV export function.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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"CDR" is the acronymn for Crash Data RETRIEVAL System. There is no CDR "IN" any passenger car, SUV or light truck.
Next, this FAQ is intended to address Crash Data Retrieval using the Bosch CDR system which is NOT set up to capture data from Cat, Mac or Detroit Diesel engine ECUs.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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Regarding the switch, assuming that switch was monitored by the airbag control module then "airbag suppressed" means the manual switch was in the "suppressed" position.
The hex data is translated by the CDR software and reflects all monitored conditions. Whether or not the switch was in one position or the other - assuming it was monitored by the airbag control module - is reflected as described above.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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There is simply insufficient information here to address the problem. Please call Bosch Technical Support.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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"The VIN showed ACM data available...How is it possible for the CDR to report viable data on this vehicle?"
No, that's not what was happening. There is no indication, based on a VIN alone, that there is "data available." That VIN was simply not excluded from the program because Bosch assumes people won't try to run VINs for vehicles not listed as supported. to exclude the many VINs for veicles NOT supported would mean a programming database that would do nothing more than increase the cost of the program unnecessarily.
"attempted the D/L and got a S/W error, so no data could be D/L..."
This follows the information above and is THe indication of accessibility as indicated in the Bosch approved CDR Technician Course. The software (S/W) ID error indicates the module you were trying to communicate with is NOT supported, there is no data retrievable with the CDR system.
"I am using Vista Home 64 bit OS. Is the CDR software compatible with 64 bit systems?"
Yes, if you're using CDR version 3.1, that version supports Vista.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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Questions like this can't be answered "in the blind." Complete answers require a review of the CDR report in its native format done by one trained to properly analyze the data found in the report with a situationally complete crash reconstruction and, at times, a mechanical inspection of the vehicle.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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What's missing here is some meaningful detail and that may be perhaps why Tech Support wanted you to get some help with your computer to ensure their software is installed properly on that and then look at how it may be running. Reading between the lines here, it seems you had v3.0 on "Computer A" and then installed v3.1 on that computer. The question is: did you do the installation following the directions in the installation program (UNinstall 3.0, reboot and then install 3.1?) IF you'd follow that process, then 3.1 should have "worked properly." The problem here is that there's no indication as to WHY you were "unable" to do the download. Was there a specific CDR Program error message? Or was there a specific Windows error message? Was there communication with the CDR Interface or not? Did you install the Bosch USB to serial adapter then try to use one from another company...or vise versa? Did your computer go to a "blue screen?" On "machine B" with Win 2000, was that a fresh install or did you follow the installation process as directed in the v3.1 CDR installation instructions?
A complaint is a great catharsis but a solution requires information and there's just none here.
If Bosch Tech Support is telling you to talk to the folks from the "Geek Squad" about your compuuter, it sounds like, during their attempt to help you, you had some discussion with them about where you bought your computer and it seems like what they think you're experiencing - based on what information you provided to them - is something other than a CDR program issue, it sounds like an issue with your computer.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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There is no way to address in the limited space here all the possible variations between Ford, Chrysler and GM vehicles not to mention betweeen each of those OE variations by model year or vehicle capability. These are topics covered directly in more detail in the Bosch approved CDR Technician and CDR Data Analyst courses where we have the time and example reports available to address these concepts/the nuanes of the various systems. See: www.collisionsafety.net/courses for details on those course offerings.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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There are no stand alone "user's manuals" for the CDR program. There is (a) the Help file which is part of the program itself and is viewed from within the program and (b) course materials for the CDR Technician and Analyst courses. Notably, v2.900 is long out of date. If someone did a download in v2.9 and has since reopened the CDR file in ver 3.2 (the current version), for example, the contents of v2.9 are largely irrelevant since the translation of the data recovered using v2.9 would be done in v3.2.
The CDR Help file and Data Limitations text specifically call for a downloaded data file to be opened and reviewed in the context of the latest version (which is now v3.2) so having the v2.9 software to look at that Help file for some purpose wouldn't be terribly meaningful if someone is properly reviewing the data in v3.2.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The starter kit would get you data from supported cars at most crash scenes assuming you wanted to take the time to get the car repowered or that it could be repowered in the first place. The starter kit includes the hardware and software to do in-car downloads. the expanded kits give you access to the modules directly which, while some would contend is required more often, may be unnecessary in many cases.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The warning message must say more than that. Dialog boxes whether generated by Windows or the CDR program give more detail and may indicate a solution. It "sounds like" you haven't installed a COM port or there's not one on your computer. You should reinstall CDR and watch for options to install the Bosch USB to RS232 (serial) port adapter. In the alternative, you mayhave to buy a suitable adapter on your own.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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Not exactly. The slide reads:
"The CDR data analysis
Analysis takes into account the available information toward an analysis including…
Information about the humans, the vehicles and the environment,
Will normally require at least an analysis of the vehicle dynamics and
Many times an evaluation of the physical evidence supporting the analysis of those dynamics
It may require a detailed mechanical inspection"
The course material then goes on to talk about "A 'situationally complete' crash analysis may be based on…"
What's a "complete reconstuction?" Wouldn't each crash be different, present different available information to work with? lacking a clear definition of a "complete" reconstruction, really, we have to take data recovered using the CD system as part of the information we have to work with in light of the crash facts and information available.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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A non-deoployment file created as a function of a side impact is not uncommon. This is NOT related to a power interruption. The SDM in that vehicle offers information about the frontal bags not side bags so a side bag deployment can occur but the frontal "event" recognized could easily be a non-deployment.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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When you attempt a download of an unsupported module, it will return a message in the File Information block tht there was "data not retrievable." Attempting to retrieve data but that attempt being unsuccesful does nothing to what, if anything, is in the module.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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Sorry, no. Since a CDR file should be reviewed in the latest version of the CDR program and that formatting may change from version-to-version, there would be no real way to provide a "sample data" report. Having said that, check Volume 5, Issue 1 of Collision Magazine for a list of the general data elements available by vehicle make and model for vehicles supported by the CDR program.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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Actually, that question is NOT so simple. Depending on the type of vehicle you're asking about there may be more than one "brake switch" referenced in a CDR report. Generally speaking; however, an indication of "brake switch = 'off'" - assuming it is actually a monitored parameter - means the switch isn't closed, not whether ornot there was braking or the brakes were "applied."
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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One should always use the most recent release of the CDR program and you question doesn't indicate which version you're using so there may not be a complete answer available. With that in mind, without looking at the actual CDR file, this question simply can't be answered. There may be indications one needs to seek out in the report that would indicate why the system calledd for a "deployment."
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The current version is 3.4 and should be installed after UNinstalling other pervious versions. Uninstalling the program doesn't delete previously imaged crash data; however, to be sure, you should always backup CDR files in a second location.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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There are no pictures of airbags on the bottom of any airbag control module. You most progably have something else. Moreover, check the most current version of the CDR program to make sure that the cable being called out it in fact the right one.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The Bosch Crash Data RETRIEVAL system does NOT "reset" airbag CONTROL modules. Moreover, except where an airbag control module may be useed for more than one deployment event, the OE service manuals call for the module to be replaced with a new one. Replacing an airbag conrtol module with a used part and one with questionable "resetting" may make that module unreliable in the event of a future crash event. Reusing airbag control modules is NOT recommended.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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No, it is not. What you're proposing is called "VIN Spoofing" and it is specifically NOT a supported process and is strongly discouraged. Assuming that you DO actually get the CDR program to communicate with the otherwise UNsupported module, you CANNOT be sure any recovered data is translated correctly. Part of the proper translation process often includes a reliance on the VIN and "spoofing"a VIN may result in data being incorrectly translated.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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"CDR" is the system - the Crash Data Retrieval system - used to access data which may be stored in airbag control modules, rollover sensors and powertrain control modules depending on the OE. There is no "CDR" in a car, SUV or light truck. The Bosch CDR system does not access data in Infiniti vehicles (at least at this time) but you may want to have a lawyer client or prosecutor you're working with inquire of their corporate office about data stored in one of those modules. However, askng them if there's data in a "CDR" in that car will likely result in a response "we don't have 'CDRs' in our vehicles" which is an entirely correct response but may not. answer the question you're really trying to ask.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The Crash Data Retrieval System accesses data in select modules found on certain vehicles. The data that is stored is selected by the OE (and later the government), not the CDR system. At this time, no known system and none accessible by the CDR system store any date or time information at all.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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The installation is corrupted not the program itself. When you install a new version you MUST uninstall the old one AND reboot before installing the newer version. You most probably have 2 installations (more acurately one and a half installations) on your computer. Check Control Panel and then under installed programs see if CDR isn't listed twice. That'd tell you it's improperly installed. Bosch tech support can help you with the steps to correcting this issue.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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No, 158 mph isn't a "default" nor is it data that is "lost." "Default" means a value automatically assigned by the system. 158 is a translated value not one automatically assigned. In that same context, you mention 0mph...why wouldn't you instead wonder if 0 mph is the "default?"
158 is something else, it is typically an UNwritten value or one associated with an error in transmission. Data is never "lost" in the context of being scrambled or "gone missing." 158 is a translated value from the hex data as stored and MAY indicte a transmission error or an unwritten data byte depending on the car line (i.e.: here we're talking about GM, but there are other translations or possible meanings for Ford and Chrysler and which may also vary depending on the version of the CDR program you're using and not all are laid out in the Data Limitations text).
A more thorough explanation, with examples, is found in the CDR Analyst Class handout materials. The background is more complex than one would find in the Data Limitations alone.
Rusty Haight
Collision Safety Institute
www.collisionsafety.net
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