Vehicle Crash Data Retrieval - Crash Data Group

Ford Vehicle Support

Can you advise as to why the Ford Explorer was covered early (2001-2002) by Vetronix Crash Data Retrieval and then not covered (2003-2007) anymore? Will this vehicle be a supported vehicle in the future? (2007-09-14)

Please re-check your CDR System Help file. Not all Explorer models are or have been supported. The current coverage is listed in the current Help file and is the authoritative source of coverage for any CDR supported model line. CDR System access coverage is based on agreements between the OEMs and Bosch and are dependent on many considerations including resources and contractual arrangements. There is no way to predict future coverage with a degree of certainty.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
IWorking on a 2007 Ford FusionI removed the PCM for a direct download. I made all the connections, applied power to the Ford PCM adapter with the correct power supply only to get the error message: SWID One : Collect Data Failed! No communication with module. Please check DLC cable or cable to module. What's the problem? (2008-02-06)

At this time (Feb 08), that PCM should be marked, in the Help File, "DLC access only." Bosch announced at the Houston conference that they're working on direct-to-PCM cable for the PCM in the Fusion, Milan, Zephyr, MKZ. The cable indicate in the Help file now will not work with these vehicle's PCMs. Set it aside for now or put it into another like car and go through the DLC with the proper DLC cable and Ford PCM Adapter in place. I'm sure Bosch will announce when there's an appropriate cable available as soon as that plan's in place.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
2005 Ford Crown Vic = "vehicle not supported" We recently had this cruiser involved in a crash and received that message when trying to download. (2007-11-20)

2005 Crown Vics are supported in version 2.9 and later. confirm you are using the most current CDR software which is 3.1

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
When will the CDR be able to download the PCM and RCM from the MY 2008 Ford vehicles? Regards, Joe Manning (2008-02-27)

As of 27 Feb 08, Bosch has not annouced a release date for any additional Ford access.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Recently one of our department's 2000 model Ford Crown Vics was involved in an injury accident.I just need confirmation that 2000 model Ford Crown Vics are not one of the CDR covered vehicles. There are discrepancies in witness statements that we are trying to either verify or discount. Thanks for any and all help. (2007-09-20)

The 2000 Ford Crown Vic is not supported by the CDR system.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
I need to download data from a 2007 Lincoln Navigator. Can I have the body shop remove and send me the ACM and get the download from that module, or do we need to go to the vehicle? The vehicle did deploy both front airbags and power has not been interrupted since the crash. It is at the body shop now. I have to tell them what they can/cannot do. Thanks, der (2008-03-28)

This is one of those questions that doesn't have a simple "yes" or "no" answer. The Navigator doesn't have a currently accessible ACM. There may be data stored in the PCM but, depending on many factors, that data may be lost by now. The list of what can and cannot be done with the vehicle at this point, depending on what's already happend to it and what you intend to attempt to recover not to mention how you intend to recover it is lengthy and is the subject of parts of the Bosch approved CDR Technician course and goes well beyond what space we have available to attempt to explore here.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
My Boss just got back from the CDR conference. He gave me a CD of "CSV Pro 2008". Do I copy the files to CDR directory or double click on the exe file? (2008-02-03)

CSV Pro runs as an Excel Template. It is licensed either to an individual or company. If the copy of the program you are using is licensed to a company, it may be used on any computer in that company running Excel. If the license is to an individual, it may be copied to and usd on on that individual's computer.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Using CDR software 3.0 and collecting PCM data directly from the PCM in the field, can power be supplied to the Ford PCM Interface Adapter (F-00K-108-221) from the cigarette lighter power cable. (2008-01-21)

Yes, the cigarette lighter in a normally functioning vehicle can carry sufficient amps and is normally connected to a battery that smooths out any spikes in power. If the vehicle has been sitting at a salvage yard, I strongly recommend you check battery voltage and only proceed if you have 11+ volts. You do not want to have voltage decay below the level where the system stops communicating (about 9 volts) and cannot maintain sufficient voltage to keep the module in programming mode.
The icon for CSV conversion is grayed out and not available for transfer of date to a spreadsheet. I am using version 3.0 with the program verification number of 20279EB6. I downloaded the information using version 2.9. It there some reason why I cannot save the information in CSV format? I am able to export the file in PDF format. Thank you. (2008-05-22)

As with any Windows based program, if an icon is grayed out, that function is simply not available. As delineated in the Help file, the CSV export function is only currently available for For PCM downloads. Your question doesn't say what "information" you downloaded so I can only guess you're working with something OTHER than a FORD PCM download file. At this time, no other type of file is enabled for the CSV export function.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Is all GM and Ford vehicles equipped with EDRs? I mean the Vehicles out side the United States, for example United Arab Emirates(UAE) and Sadia Arabia (2008-06-20)

No. Coverage for GM vehicles is phased in starting in the mid-90's, for Ford, it starts with model year 2001. Cars sold overseas may or may not be accessible even if that model is sold in the US.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Could I Download the EDRs data from the vehicles(GM or Ford) in the United Arab Emirates? or only in the US. (2008-06-20)

Maybe, maybe not. Even though a vehicle may be sold in both the US and UAE, the VIN structure may be one factor in limiting access using the CDR system. Another limiting consideration is the specific module's software ID. You cannot assume a model sold in the US and sold overseas using the same name would be accessible "everywhere."

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
What data is available for the 2005 Mercury Grand Marquis from both the ACM & PCM? (2008-11-27)

Complete examples of data from that car and it's equivalents are found as part of the CDR Operator's course curriculum and, for a more thorough discussion and detail, one should refer to those class notes. Generally; however, provided appropriate care is taken in the download process, one may find some 20-plus seconds of pre-crash data and extensive crash parameters including delta-V, belt use, deployment timing, and more from a download of those two components in that model.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
We recently had a crash involving a member in a police vehicle (2003 Ford Crown Victoria) and subsequently conducted a download. The download showed a non-deployable event and also that the drivers seat belt was unbuckled. The driver states that he had it on and the warning display on the dash and chime associated with it do not work for the drivers side. Could there be a problem in the circuitry for the buckle going to the module??? I have a copy of the download in pdf if that helps. Thank you for the assistance. Sgt Noble (2008-12-19)

The PDF file is inappropraiate for an analysis. The actual, raw CDR file should be used by an analyst to evaluate the data. As to the question of whether or not the belt was actually buckled, an inspection of the belt is in order. Is it retracted and locked? Is it extended and locked? The downloaded data will only report what the switch can report, if there IS something wrong, it may report a "DTC" present. The driver's report that the light and chime didn't work may be a function of the chime having been disabled. The chime has nothing to do with the data reported.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
A family member has a 1999 Merc. Marquis. In a demonstration, I connnected to the DLC. To my surprise, the VIN input showed ACM data available for download. A '99 Marquis should not do this. I tested the connection and it was good. I attempted the D/L and got a S/W error, so no data could be D/L. Question #1: How is it possible for the CDR to report viable data on this vehicle and #2, I am using Vista Home 64 bit OS. Is the CDR software compatible with 64 bit systems? Best Regards, S. Young Wisconsin (2009-01-31)

"The VIN showed ACM data available...How is it possible for the CDR to report viable data on this vehicle?" No, that's not what was happening. There is no indication, based on a VIN alone, that there is "data available." That VIN was simply not excluded from the program because Bosch assumes people won't try to run VINs for vehicles not listed as supported. to exclude the many VINs for veicles NOT supported would mean a programming database that would do nothing more than increase the cost of the program unnecessarily. "attempted the D/L and got a S/W error, so no data could be D/L..." This follows the information above and is THe indication of accessibility as indicated in the Bosch approved CDR Technician Course. The software (S/W) ID error indicates the module you were trying to communicate with is NOT supported, there is no data retrievable with the CDR system. "I am using Vista Home 64 bit OS. Is the CDR software compatible with 64 bit systems?" Yes, if you're using CDR version 3.1, that version supports Vista.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
I am wondering if non-deployment data (from a minor collision) will be erased by a certain number of key on/off cycles for a 2003 Ford Escape? (2009-03-17)

The 03 Escape does not record ignition cycles so a function like clearing after some number of cycles wouldn't have information to work from.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Is the 2009 Mercury Milan supported in the 3.11 software? (2009-04-30)

No, the 09 Milan is not currently supported into version 3.2 which should be shipping in May, 09. On the other hand, that doesn't mean it won't be supported in a later release. Neither us nor Bosch will speculate on future coverage which is dependent on OE direction and integraton into the CDR program itself so we're not in a position to say whether or not it would be supported in a version after 3.2.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Opposing Expert attempted to download info from the EDR on a 2004 Ford F-150 XL Triton Pick Up truck. Expert states the info had been erased. How is that possible? Is that possible? Is the expert "playing games" with the EDR data? (2009-07-07)

This is another example of "words mean things." What "EDR" are we talking about and in what way is he saying it can be "erased." For that truck, depending on the VIN and other variables, the only module that has accessible data is the PCM. Data in the PCM is not "erased" but, in the right circumstances, may be overwritten. Again, depending on circumstances, the other expert may have intentionally or accidentially "overwritten" data that may have been present at the time of the event.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
I am looking for information regarding a 2001 Ford F-250 Diesel truck. What data, if any, will be recorded in a non-deployable event? (2009-08-18)

First, in this technology, words mean things: there are deployments and non-deployments. The word "deployable" ("able" as in "might" perhaps?) really doesn't have a meaning or application. Having said that, the 01 F250 has an airbag control module that can be downloaded and may store non-deployment event data but there is no guarantee that, for a given event, it recorded any event related data or that such event data is still present in that module.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
My question is simple. If the crash data recovered indicates that the brake switch was "OFF" does that mean that the brakes were not applied? If so, could it be that the data recovered then related to another incident, and not the one that is the subject of the investigation since all parties agree that the brakes were applied just before the indcident? (2010-05-06)

Actually, that question is NOT so simple. Depending on the type of vehicle you're asking about there may be more than one "brake switch" referenced in a CDR report. Generally speaking; however, an indication of "brake switch = 'off'" - assuming it is actually a monitored parameter - means the switch isn't closed, not whether ornot there was braking or the brakes were "applied."

Rusty Haight
Collision Safety Institute

www.collisionsafety.net
Is data downloaded from a non-supported vehicle reliable? If so, why not? This is regarding a Vin from a 2002 Ford Escape as an input in the onscreen prompt for a 2002 Mazda Tribute. (2010-05-06)

No, it is not. What you're proposing is called "VIN Spoofing" and it is specifically NOT a supported process and is strongly discouraged. Assuming that you DO actually get the CDR program to communicate with the otherwise UNsupported module, you CANNOT be sure any recovered data is translated correctly. Part of the proper translation process often includes a reliance on the VIN and "spoofing"a VIN may result in data being incorrectly translated.

Rusty Haight
Collision Safety Institute

www.collisionsafety.net